Our Team

              title = "Our Team"; arg(0) = "node"                            



Douglas Dunn, M.B.A., C.F.R.E.
Executive Director
604.574.2964 ext. 102

I am committed to improving the quality of life for the youth of British Columbia and I have spent the last seven years working with Big Brothers Big Sisters of the Fraser Valley, B.C. Council for Families and several other child focused social welfare organizations in that pursuit. 

I consider myself an entrepreneur having started my first company at age 11. I have been active in the not-for-profit sector as a development expert for over 30 years. As a Rotarian as well as founder, director and member of over 30 non-profits, I have been active in a diverse range of organizations ranging from the Fine & Performing Arts to E-Commerce.

Why I love SOS: “The opportunity to work with SOS Children’s Villages BC was irresistible. I am delighted to join the SOS team and embrace their community driven focus which is making such a significant contribution to changing the lives of foster children and vulnerable youth in BC.” 


Raymonde Delisle
Finance Officer

Raymonde is our dedicated Finance Officer. She runs her own accounting business and has been involved in the field for over 20 years. Raymonde’s compassion for children in need has kept her loyal to SOS BC for 11 years now. Away from work, Raymonde loves to tend to her garden, enjoy her grandsons and cook passionately for her family.




Kistie Singh, B.A., B.Ed.
Village Director

Kistie Singh is currently working for SOS Children's Village BC as Program Coordinator and Teacher for their Learning Club located in various Surrey and Langley schools. In 2011 she graduated from SFU with a BA in Education accompanied with her BA in English Literature. She also specializes in Creative Writing, Environmental Education, and Aboriginal Education.

Though working in a classroom setting is an ideal place for a new teacher, Kistie found a deeper passion working for non-profit where her services would benefit those who need it most in the communities she works in, carving a niche of sorts as an Educator. Apart from giving her time to the program and her students, Kistie spends a great deal of time with music, playing guitar, singing, and dancing. She is a true believer in celebrating life and all the love that comes with it.

Why I love my job: "I love my job because I know I'm making a difference in the lives of kids who see me every week. To know that I've helped someone get through a hardship, whether it be school or in their social and home lives, I'm grateful knowing I've helped students understand, develop, and grow. Knowing you made a difference and you were able to be that beam of support when a student most needed you has been humbling and I am rewarded when students eagerly run into class ready to start our session with huge smiles on their faces."


Sheena Ram
Youth Worker, Neurofeedback Technician
604.574.2964 ext. 109

Sheena Ram is currently working for SOS Children's Village BC as a Child and Youth Care Worker and Neurofeedback Technician. She has worked in the non-profit community for 12 years, supporting individuals with a wide variety of disabilities.

Why I love my job: "I enjoy helping people. I hope to share my energy and passion to live life to the fullest. To challenge our inner self in all areas of life. To support the children and youth within our communities to grow and strive for their personal best. My goal is to continue planting seeds along the way, guiding our children and youth along their personal journeys."


Mikhaila Barnsdale, Dipl. Aboriginal CYC
Transition to Adulthood (TTA) Outreach Youth Worker
604.574.2964 ext. 109

Mikhaila Barnsdale is currently working for SOS Children’s Village BC as an Outreach Youth Worker in the Transition to Adulthood program. The TTA program incorporates life-skills training, one-to-one counselling and emotional support and wellness. Mikhaila’s past connection with youth began many years ago at a summer camp and have since grown to supporting local communities and providing outreach services to youth within the Surrey, White Rock, and Cloverdale areas.

In April 2015, Mikhaila graduated Douglas College with a diploma in Aboriginal Child and Youth Care Counselling. Since then, she has continued her educational journey and will be receiving her Bachelor of Arts in Child and Youth Care in June 2017. When not involved in her studies, Mikhaila takes time for her own self-care and wellness, where she enjoys activities such as cooking and baking, swimming, and singing, to name a few.

Why I love my job: "I love my job because it allows freedom to grow and learn. My position supports youth to succeed and discover their own strengths. This position allows me to support youth in all areas of their lives (emotional, physical, mental, and spiritual). Being a youth worker also allows time for self-reflection and inward thought. Lastly, the feelings that accompany a youth’s breakthroughs are spectacular, and ones that will impact both the youth and the practitioner for years to come."



Parent Driven Autism Services

Doug West, M.A. (Cand.), R.C.C.
Manager of Autism Services
604-574-2964 ext. 106

Doug West has been working with children and families since 1991 and has a wealth of experience in Program Management and Service Coordination for individuals who have behavioural and mental health challenges. He has worked with the Vancouver and Surrey School Districts, as well as several large private and public organizations in the Greater Vancouver Regional District. 

Trained as a child & family counsellor, art therapist, & neurofeedback practitioner, Doug has been working closely with families who have children with Autism Spectrum Disorder since 2005 leading and mentoring teams of staff who implement programs and has a strong knowledge of disorders usually first diagnosed in childhood. Doug has a passionate interest in neuroscience and the brains ability to change itself.  He provides neurofeedback in conjunction with counselling and art therapy to create a powerfully therapeutic effect.

Doug loves his job because it involves helping challenged individuals acquire the skills they will need in order to be successful in reaching their goals and dreams. 


Jeff Prasad
Behaviour Consultant
604.574.2964 ext. 106

Jeff Prasad has worked with youth and children diagnosed with Autism and a variety of developmental disabilities since 2001. He has experience and training in Behaviour Consultation, replacing problem behaviours, teaching new skills, and working closely with parents and caregivers to improve overall happiness and quality of life. Jeff has enjoyed working in a variety of nonprofit organizations, in school districts, privately with clients, and in postsecondary institutions. Jeff received his Bachelor of Education in 2006 and is working diligently to complete his Master of Education in Applied Behavioral Analysis with an Emphasis in Autism.

Jeff has a passion for working with youth to develop their strengths and foster independence. He has developed strong Social Skills and Life Skills curriculums. He believes in creating programs and strategies that utilize strengths and skills to address individual's needs while building self-esteem. Jeff values building relationships and fostering lifelong growth and development.

Jeff loves his job because he really enjoys fostering new skills and empowering youth and families to overcome any challenges they face. He enjoys helping people find their strengths and teaching new skills and strategies to improve their quality of life and take steps towards independence.




Dr. Lise DeLong, Ph.D., CPCRT, CCCM
Doctor of Neuropsychology, Clinical Director
604.574.2964 ext. 106

Dr. DeLong has been working as a Developmental NeuroCognitive Specialist for the past 18 years. Located originally in Indiana she has expanded her business, Cognitive Connections, throughout the U.S. and now Canada.

She created a platform of rehabilitation - called NeuroCognitive - that assists in trauma, depression, anxiety, and learning disabilities. Regulating sleep patterns and using a process of Neurofeedback, she has created a process that re-trains cortical activity while remediating brain domains.

Dr. DeLong built upon her basic education of Special Ed, Deaf Education, and Music Therapy, which helped her create a Fine Arts school to teach children that were flunking out of mainstreamed schools. This specialized brain-based school lasted for 15 years as she developed individualized cognitive plans needed to assist learning patterns.

Why I love my job: Dr. Delong has been reminded daily of her love for her job as parents cry their gratitude that their child is learning and happy. She sees families find a connection which allows a new relationship to emerge. She also helps spouses find solutions to cohabitate in a way that was impossible before NeuroCognitive training. Lastly, the most significant reminder of the love for her work comes when a nonverbal child hugs her and says their first words.


Rachel Madu, M.A., R.C.C.
Clinical Lead

Rachel is a family therapist, zealous for healing in relationships. She began her career in counselling in 1998. Rachel has provided counselling services to youth in high-risk situations, parents seeking reunification with children in care, adoptive parents seeking support, birth parents with children with emotional challenges, and now foster caregivers and their children.

Rachel has a Masters of Arts in Counselling Psychology from Simon Fraser University and training and experience in Trauma Focused Cognitive Behaviour Therapy. Her thesis on the relationships of adults who grew up in foster care, can be found here:

Rachel’s greatest areas of research and experience encompass attachment security in relationships and trauma. She provides individual, couple, family and group therapy. Rachel also enjoys facilitating groups, workshops and seminars to diverse audiences.

Why I love my job: "I have the honour of journeying with individuals through the most challenging, emotional, intimate and vulnerable parts of themselves. I get to see individuals come from places of brokenness and move toward healing and strength. I get to see relationships move from conflict and hurting toward closeness and nurturing. It is a privilege to come to work at SOS Children’s Village BC."


Frauke Reddick, B.Sc., DVATI
Art Therapist
604.574.2964 ext. 107

Frauke obtained her diploma in Art Therapy in 2006 and started working with children and families at SOS Children's Village BC the same year. She enjoys facilitating creative projects at the village such as painting murals and making Christmas crafts, but spends most of her time conducting individual expressive therapy sessions with children from the village and the community.

Frauke works with children and their care-givers to foster potential and address the emotional and cognitive challenges they may be experiencing.

Frauke loves her job with SOS because of the many warm-hearted individuals she works with and encounters every day. 




William Brennan, B.Comn.
Manager of Communications
604.574.2964 ext. 104

William has worked in the non-profit sector since graduating from Simon Fraser with a Bachelor of Communications, minoring in Geography. Starting as the summer student for SOS BC in 2007, William has remained a part of the organization ever since, transitioning into a volunteer after that position ended. He managed all website updates and the launch of SOS BC's first e-newsletter, even while living in London! From 2008 to 2012, William was Development Coordinator at the Vancouver Symphony.  

He loves travelling and recently completed a six month adventure living abroad in London, England and exploring different areas of the United Kingdom, Belgium, and the Netherlands. William has a passion for hiking, blogging, web surfing, rollerblading, TV series, and moviegoing. In the summer of 2012, he finally conquered The Lions with his sister, an unforgettable achievement. He enjoys playing video games and spending time with his younger brother who is in Grade 10. William resides in Coquitlam and supports progressive issues.

Why I love my job: “Having a stable and supportive family is so important in shaping a child's happiness and future, and being part of a charity that recreates this dynamic through the Village model for foster children is a great priviledge. Having grown up in North Vancouver and lived in the region my whole life, it's exciting to be part of the only SOS Children's Village in Canada - B.C. always blazes its own path.” 


Heidi Trautmann
Grants Officer

Heidi and her family immigrated to Canada in 1983. Heidi was educated in Germany in Business Administration (equivalent to a BA in Canada), and completed the Master Trade education in Fur, Leather & Textile Art. She acquired a Legal Secretary Diploma after arriving in Canada.

Heidi and her husband Reiner worked and enjoyed the Northern lifestyle for six years in the communities of Aklavik and Tuktoyaktuk in the Northwest Territories. They developed the standards and implemented a Canada-wide recognized apprenticeship program at Aurora College-Inuvik Campus, in the High Arctic.

Heidi has worked for the last 18 years in the not-for-profit sector. She enhanced and started social enterprises, developed business plans, and followed her passion of writing proposals. In her spare time she enjoys skiing, fishing, hunting, gardening, canning, and baking.

Why I love my job: "SOS Children’s Villages had been part of my life growing up in Germany and Austria. As a child, I am thankful to have experienced the joy of giving when we shared our Christmas gifts with the children at SOS Kinderdorf. Now the circle is closing and I have the opportunity to be part of a great team enriching the lives of vulnerable youth and children. I deeply believe in the philosophy of: Every child deserves a safe and loving home."


Amanda Schaffner
Development & Community Relations Coordinator
604.574.2964 ext. 103

Amanda is not unfamiliar with foster children or the social services structure, as growing up it was not uncommon to have foster children sharing in her home life. Her mother was a Child & Youth Care Worker and as Amanda began her own working career, she implemented herself into the administrative support of Nisha Family & Children’s Services surrounded by children and youth in need from Independent Living Programs, an in-house alternate school, and other various programs available within the organization. 

Her understanding, compassion, and frustration of the difficulties faced with these youth kept her deeply knit into continuing working within the sector - even after 10 years when she moved to Ontario she continued her career at Family & Children’s Services of the Waterloo Region where she assisted in implementing a new intake program. It was important to her knowing the struggles that children and families faced, that community resources and essential information were more widespread and obtainable. This project became a Resource Library that was widely embraced and used to distribute information.

Amanda has also taken on many other roles in her career that has shaped her overall skillset, which brought her to SOS BC. With over 20 years background in client services, administrative support, volunteer coordination, and project management - both in non-profit sectors and for-profit -she will be utilizing her abilities to assist SOS in their Development needs.

On a personal note, she is a prideful Aunt to well over 15 children! She volunteers at the Horse Protection Society of BC and in her spare time runs a small business whipping up natural body butters and scrubs.

Why I love my job: "I believe SOS Children’s Village BC is doing something successfully amazing that has never been done and the direction of growth is compelling. I find value in all our children and their tomorrows and I’m happy I can be just a small part of it!"




It Takes a Village


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